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Privacy policy

to use the apps, online platform and services of
Mobile Software Solutions Knoll GmbH (former Mobile Software Solutions Knoll e.U.)

Last modified: April 15th, 2018

Our Privacy Policy explains:

  • What information we collect and why we collect it
  • The choices we offer, including how to access and update information.
    We collect information, including Personal Information, when you:

    •  register an account on the Service
    •  log into the Service with social networking credentials
    • subscribe to the Service or our newsletter
    • use services from us
    • communicate with us

We also collect information, such as anonymous usage statistics, by using cookies, server logs, and
other similar technology as you use the Service.

Account Registration. If you register to use the Service, then you must provide us with certain Personal Information, such
as your name and email address, in order to create an account and user profile. You also must
provide us with certain demographic information, such as your date of birth and gender.

Social Sign-On. We may collect Personal Information from a social media website when you use your social media
credentials to log into the Service. For example, when you log in with your Facebook credentials, we
may collect the Personal Information you have made publicly available on Facebook, such as your
name and profile picture. We may also obtain other non-public information with your permission.
Subscriptions. If you obtain a Subscription to the Service, then we will collect your payment
information, such as your credit card number, so our service provider(s) can process your payments
for the Service. If you subscribe to our newsletter, then we will collect certain Personal Information
from you, such as your email address.

Customer Support. We will collect any information, including Personal Information, which you provide to us through
your communications with our customer-support team

Device Information. We gather information about the ser device, like IP-adress, installed app versions, available storage & memory, operating system version and device identifier

Subscriptions. If you obtain a Subscription to the Service, then we will ask you to provide your payment information, such as your credit card number, so our service providers can process your payments for the Service.

Location Information. We may obtain information about physical location by checking the geo data from your device. We use location information to provide individual content and realize geolock to comply with content licenses. Furthermore we provide you recommendation and advertising based on your location.

Information from Third Parties. We may collect information about you, including Personal Information, from third parties, such as
other users who share information about you with us on the Service. For example, we may receive
information about you, including Personal Information, when another user allows us to upload your
contact information to the Service

Audio record. For audio recording we may request the microphone permission to record audio from the devices
line-out. The recorded files are stored locally on the users-device and not transmitted anywhere else.

Phone call information. For providing proper audio transmission, we use the phone recognition to interrupt the playback on
incoming calls and continue them afterwards. We do not collect or store any further phone calls details.

Using the Service

When you use the Service, we collect information about the stations, content and people that you
follow (collectively, “Follow Lists”), your echoes, any content or information that you Post on the
Service and any other information resulting from your use of the Service that is publicly accessible by
other Users (collectively, “Public Information”).


If you give us permission to import to the Service the contacts from any email account associated
with your account, then we will collect information about your contacts.
Location Information
We may obtain information about your physical location at regular intervals when you use the
Service, such as by use of GPS and other geolocation features in the device(s) through which you
access the Service, or by inference from other information we collect (for example, your IP address
indicates the general geographic region from which you are connecting to the Internet).

Automatic Data Collection
When you use the Service, we automatically collect information about your usage activities. For
example, this may include information about the stations, artists or channels you listen to, your
views of other Users’ profiles, your searches for friends or stations and your other actions and
interactions with other Users or content on the Service.

Cookies and Related Technologies

When you visit the Service, we and our third party service providers receive and record information
on our server logs from your browser, including your IP address, and from cookies and similar
technology. Cookies are small text files containing a string of alphanumeric characters. We may use
both session cookies and persistent cookies. A session cookie disappears after you close your
browser. A persistent cookie remains after you close your browser and may be used by your browser
on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper
way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies
from the Service, you may not be able to utilize the features of the Service to their fullest potential.
Third parties that advertise goods or services on the Service (collectively, “Advertisers”) may also use
cookies to track your use of the Service. We advise you to check the privacy policies of these
Advertisers for information about their cookie usage and other privacy practices. Advertisers also
may use cookies to track your online activities across websites over time to provide interest-based
advertising. For more information on how to opt-out of this type of tracking, please visit

One of the third party services that we use to track your activity on the Service is Google Analytics and Firebase, a service form Google Inc. („Google). If
you do not want Google Analytics to collect and use information about your use of the Service, then
you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/). You
also may opt-out from Google Analytics for Display Advertising or the Google Display Network by
using Google’s Ads Settings located at www.google.com/settings/ads.
By using our Service, you are authorizing us to gather, parse, and retain data related to the provision
of the Service.


We take care of your data and are using state of the art technology to store and transmit data and using only certified & trustful business partners like Google, Amazon, Dropbox, Microsoft

Changes to privacy policy
We may revise this Privacy Policy, so please review it periodically.
Contact Information

If you have any questions, would like to share suggestions for improving the Privacy Policy or the
Service, or otherwise would like to contact us, then please feel free to contact us per the information

Mobile Software Solutions Knoll GmbH
Stelzhamerstraße 6
4311 Schwertberg